This website and domain name are owned and operated by The Home Instead Senior Care Foundation ABN 81 532 045 422 (the Foundation).

By using this website and in consideration of the Foundation providing you with access to this website, you agree to the following terms and conditions (Terms), which, together with the Privacy Policy, governs your access to and use of this website. 

The Foundation reserves the right to amend these Terms from time to time.

  1. Intellectual Property

    All words and images used on the website are trade marks of the Home Instead, Inc.(Trade Marks).  All material on this website, including the text, information, graphics, logos, design, layout, downloads, pricing, products and services (Content) is owned by or licensed to the Foundation.  You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content or Trade Marks for any purpose, other than with the prior written consent of the Foundation, or as permitted by law.  All rights of the Foundation are reserved.

    Any trade marks used on this website to describe third parties and their products are trade marks of those third parties.

  2. Linking and Third Party Content

    You must not link to, frame or mirror any part of the website without the Foundation’s written authorisation.

    The website may contain links to or display the content of third parties, (Third Party Content), including links to websites operated by other organisations and individuals (Third Party Websites).  Third Party Content and Third Party Websites are not under the control of the Foundation.  The Foundation does not endorse, approve or make any warranty or claim regarding Third Party Content, Third Party Websites or the products, services or information available on any Third Party Website, or in respect of the owner or operator of a Third Party Website or their conduct.  If you use or rely upon Third Party Content or Third Party Websites, you do so solely at your own risk.

    By submitting a donation through the website, you must accept and agree to the terms and policies of that payment processor providing the payment facility, as amended from time to time.

  3. Use of Content and Third Party Content

    • 3.1 You acknowledge and agree that the Content, including any fact sheets and other resources, and Third Party Content are provided as guidance material only and are not intended to be used or otherwise construed as professional advice.
    • 3.2 the Foundation gives no warranty for the Content or Third Party Content.
  4. Your conduct

    You must not:

    1. use the website in breach of any applicable laws or regulations;
    2. use the website for commercial purposes (including for competitive advantage or to the competitive disadvantage of the Foundation);
    3. use the website to harm, abuse, harass, stalk, threaten or otherwise offend others;
    4. interfere with, disrupt, or create an undue burden on the website;
    5. upload, post, transmit or otherwise make available any material that:
      1. is not your original work, or which may infringe the intellectual property or other rights of another person;
      2. is, or could reasonably be expected to be, defamatory, obscene, offensive, threatening, abusive, pornographic, vulgar, profane, indecent or otherwise unlawful, including material that racially or religiously vilifies, incites violence or hatred, or is likely to offend, insult or humiliate others based on race, religion, ethnicity, gender, age, sexual orientation or any physical or mental disability;
      3. includes an image or personal information of another person unless you have their consent;
      4. you know or suspect, or should reasonably know or suspect, to be false, misleading or deceptive;
      5. contains large amounts of untargeted, unwanted or repetitive content; or
      6. contains financial, legal, medical or other professional advice.

    Without limiting the above, you will not and will not permit a third party to:

    1. use any method or process (including data scraping, web-bots, collection or accumulation tool, robot, spider or scripted responses) for the purpose of obtaining, processing, copying, replicating, distributing, reconfiguring, republishing, viewing, assessing, analysing, modifying or repacking the Content;
    2. use, obtain, or attempt to obtain from the website, information in order to identify or discover pricing, underwriting, rating and related business methodology or systems; and
    3. do anything which will or may damage, disrupt access to or interfere with the proper operation of the website.

    If you believe that a user has breached any of the above conditions, please contact us.

    The Foundation reserves the right to block or suspend any user of its website, and to modify or remove any material uploaded, posted, transmitted or otherwise made available on the website by any user, without notice.  By uploading, transmitting, posting or otherwise making available any material via the website, you grant the Foundation a non‑exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, edit and exploit the material in any form and for any purpose, and unconditionally waive all moral rights as defined by the Copyright Act 1968.

    The Foundation is not responsible for, and accepts no liability with respect to, any material uploaded, posted, transmitted or otherwise made available on the website by any person other than the Foundation.  The Foundation does not endorse any opinion, advice or statement made by any person other than the Foundation.

    You agree to indemnify the Foundation and each of the officers, employees, agents, contractors, suppliers and licensors (collectively Affiliates) of the Foundation in respect of any liability, loss or damages (including all legal and other costs on a full indemnity basis) suffered or incurred by them arising (in whole or part) out of the breach of or failure to comply with any of these Terms, or any other default or wrongful conduct in relation to the subject matter of these Terms, on the part of you or any of your Affiliates.

  5. Disclaimer

    By accessing our website, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by this website or by any Third Party Content or Third Party Website.  To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with this website are hereby excluded.  By accessing our website, you agree to indemnify the Foundation for any loss, damage, costs or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to this website.

  6. Refund Policy

    From time to time there may be an error with your donation or that your circumstances may change after a donation has been made.  If a refund or an adjustment to the amount donated is required, a request must be made within 60 days of the date of the donation to us using the methods and details below.

    Upon receipt of your request, the Foundation will assess the reasons and basis for the request.  Potential reasons include where:

    1. an error has been made by the Foundation while processing the payment of the donation or during the course of the donor making the donation;
    2. an error has been made by the donor when selecting the amount to donate;
    3. there is financial difficulty; or
    4. there is fraud.

    However, no refund will be available where there has been a 'change of mind'.  Please consider your decision carefully before donating. 

    Should the request for refund be accepted, the refund will be made via the original donation payment method. The original tax invoice will subsequently become void and a new one will be issued in its place.

    Refund requests can be submitted via the following methods:

    Email: [email protected]

    Telephone07 3703 3100

    Home Instead Senior Care Foundation
    Level 10, 9 Sherwood Road
    Toowong QLD 4066

  7. Privacy Policy

    The Foundation’s Privacy Policy is incorporated by reference into these Terms.  By using the website, you agree to the Privacy Policy.

  8. Jurisdiction

    These Terms are governed by the laws of Queensland, Australia.

  9. Contact

    If you have any queries regarding these Terms, please contact the Foundation.